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Electronics : REPORTER RIFMS2 Wireless Flush-Mount Intercom, Pair

 
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Rating: 4 out of 5 stars - Pretty good - could be better ergonomically
We purchased a pair of these wireless intercoms for new house construction based on the positive Amazon customer reviews. As others have said, these intercoms do what they say and work fine... once you get them set up correctly. (I'm an engineer and read the instructions, but it took a few trials with errors before the two units would talk to each other. Just about every reviewer has had this problem too, so Chamberlain needs to do more work here.) If you don't want to mount them in a wall, you can stand them on a topless box, or as one reviewer suggested, you can mount them in cheap picture frames.

We don't have enough time on these units to know if the batteries really last for 5 years. I've had Duracell batteries leak within a year, so I advise making a repeating "To-Do" in your PDA to remind you to change the batteries once a year. (And not using Duracell brand batteries.)

Since I consider myself an expert on ergonomics, let me share what could be better about this unit. The TALK button should be THE largest button on the unit. It isn't.

What is the button you'll press most often on an intercom? Why, the talk button, of course. And naturally, when someone calls you, your hands will be full or your glasses will be off. You want a big fat TALK button that you can hit without missing... maybe with your elbow. But this unit's TALK button is the same size as it's fellow button. Not a good design.

After the talk button, what is the next most frequent button you'll use on an Intercom? Why, the Volume button, of course. But for some bizarre reason, to adjust the volume on this unit you have to press TWO buttons at once, the TALK and CHANNEL. And then you only have a few levels to choose from.

I'm not sure why Chamberlain engineers felt a Channel button was so important. I know they wanted to minimize buttons and moving parts, but this thing needs 4 buttons to be ergonomic. A large TALK button; a dedicated up/down Volume button; and then a Channel button. If they wanted to integrate Channel with, say, Volume down while holding Talk, that would be an okay compromise. As we only have a pair (so far), there's no need for us to ever change channels. I suspect that's true of most of their customers. Even when we buy more, I don't see the need to change channels. It's not like we're going to be having long conversations on the things where you need to go off channel so as to not bug others. If we buy their Outdoor unit for the doorbell, I suppose we might need to go off channel every now and then, but I'd rather have dedicated up/down volume buttons than a dedicated Channel button.



Rating: 5 out of 5 stars - Very Good Product I am VERY Happy
I am not the owner of the company and have no stock or stake in the company, what I am about to tell you is 100% true. I read several reviews and even called a few dealers and heard only good things about this product. The sound is very clear, it is easy to install (about 15 min each) and works exactly as promised. I also bought the door bell and main unit intercoms and they work great also. I paid about $220.00 for all four units, with tax and shipping. Only problem is that I had a hard time making them all work together but after I called their free 1-800 number (included in the directions) they walked me through the process, they have worked perfectly ever since. The only thing I am not sure of is the battery life, they promised 6 months to 1 year and we will see (only had them for a month so far), if the batteries last as they promise then this would be the best wireless intercom product in the World in my opinion. I did check out the Westinghouse competing product before and I was VERY UN-happy.



Rating: 5 out of 5 stars - REPORTER RIFMS2 Wireless Flush-Mount Intercom, Pair
I had a total of 8 these. We just moved to a new house and installed these throughout the house, and garages. SOund clarity is clear. Its wonderful not to have to yell upstairs. Its so nice to push a button and you can be heard easily. It saves alot of walking :)

These are such a safety item for people are working in their garage alone--workshop or for an older person who is ill, children in their rooms--they can easily let you know they need something.

If you need an intercom system this is the one!!!

I would definitely recomend this product.



Rating: 4 out of 5 stars - Experience with 4 intercom units
I bought 4 units. Once they were set up then have worked very well. In that respect they would rate as a 5 star. However, the setup of these 4 units was very trying, exasperating and frustrating. To make the units communicate with each other you must establish a network by following some ridiculous steps. First, I tried to get 2 units to communicate by following the steps in the manual. It did not work. After trying several times I called customer service at Chamberlain, the current manufacturer. After two extended calls to them, I finally got two units to work. Then I tried to get the other two to work in the network with the same frustrating problems. After two more phone calls to CS, got accidently disconnected. I was ready to send them back, but thru persistence and a great amount of luck I finally got all 4 where they could communicate. The installation in the wall was rather easy and the intercom system is a very professional looking and acting system. Chamberlain needs to come up with a better way to make these units work together. Through written instructions would have helped. Considering the difficulty I had setting things up and the hours spent doing so, I would rate the setup as a 1 star. Once set up, the system would rate 5 stars. I gave it an overall 4 star rating because of the overall performance.



Rating: 5 out of 5 stars - LOVE THESE! GREAT CLARITY IN VOICE OVER THE SPEAKERS
Bought these to put one in the house and one in hubby's workshop on the other side of the yard.

Didn't have to cut into any wallboard to flush mount these intercom sets--we went to the 99-cent store and bought cheap frames whose dimensions fit the backs of these intercom units. If the frame you find is not deep enough for the unit plus the battery pack on the back, buy two 99-cent frames for each unit, then glue the two frames together. Wow! Got a great looking wall-mount intercom that can easily be taken off the wall for battery replacement, to use it temporarily in another location, mount it in another place, etc.

The clarity of voice that comes out of the speakers is great! NO fast-food speakers here--these have very clear, understandable sound transmission. Highly recommend!


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